Our Service Department

FAQs & Meet Our Staff

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Meet the Parts / Service Staff



Mercedes-Benz of Pleasanton Service Technicians



Mercedes-Benz of Pleasanton Parts Department
Top Row, From Left: Mike Antonacci, Alex Madanovich
Bottom Row, From Left: Tim Galvan, Juan Portillo, Craig Hadox

 


Mike Moreno
Service Manager
Mercedes-Benz Master Certified
Mercedes-Benz Master Certified Technician

Mike was born and raised in California, and attended Ohlone College where he played sports and studied General Education. The span of Mike’s career in the auto industry has been with Mercedes-Benz, which he joined in 1986. 
Interesting Fact: Mike played Semi-Pro Soccer and played for the under 18 State Championships.



Ken Dunlap
Parts Manager
Mercedes-Benz Certified

 
 


Mark Homa
Head Shop Foreman

Mercedes-Benz Master Certified

Born and raised in Modesto, California, Mark attended Modesto Junior College, studying General Education.  He joined Mercedes-Benz in 1995, and came to Mercedes-Benz of Pleasanton in 1996.  During his career with Mercedes-Benz, he has earned the coveted Master Wrench Award.  On his off time, he enjoys dirt biking and spending time with his wife and five children.
Interesting Fact: Mark is a bass fisherman.
Language(s): Assyrian


 


Jimmy Besser
Shop Foreman
Mercedes-Benz Master Certified

 

Born and raised in Redwood City, California, Jimmy has been with Mercedes-Benz since 1982, and Mercedes-Benz of Pleasanton since 1987. During his off time, Jimmy enjoys jet skiing and boating.
Interesting Fact: Jimmy owns a ranch and supports his daughters in Equestrian Competitions.



Rick Cirina
Service Advisor
Mercedes-Benz Master Certified

Rick has been in the automobile business since 1970, which began with Daimler-Benz of North America at Mercedes-Benz of Manhattan. During his career with Mercedes-Benz, he was a Service Manager for 20 years with three different dealers in the Bay Area, and received an Outstanding Service Manager of the Year Award in 1989.
Interesting Fact: Rick is currently attending school on weekends at the California State University of East Bay.



Lance Nunes
Service Advisor


Mike Pearce
Service Advisor
Mercedes-Benz Star Certified

A Northern California Native, Mike has been in the automotive industry since 1983, working for multiple high-line dealerships as well as Mercedes-Benz, where he served as a Service Manager from 1993 to 1999.

Interesting Fact: Mike is a food and wine connoisseur 

 


Julia Flynn
Service Advisor
Mercedes-Benz Master Certified


Born and raised in San Jose, California, Julia went on to attend the California State University of Fresno, where she earned a Bachelor’s of Arts Degree in Business. While attending college, she started work at Mercedes-Benz of Fresno as a cashier and receptionist in 2001. After earning her degree, Julia joined Mercedes-Benz of Pleasanton, and worked her way up to become a Service Advisor.

 

Interesting Fact: Julia was a tap and jazz dancer for 15 years



Kevin Yusba
Dispatch / Service Advisor


 

 


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