Our Service Department

FAQs & Meet Our Staff

FAQs...Coming Soon! 

Meet the Parts / Service Staff



Mercedes-Benz of Pleasanton Service Technicians



Mercedes-Benz of Pleasanton Parts Department
Top Row, From Left: Mike Antonacci, Alex Madanovich
Bottom Row, From Left: Tim Galvan, Juan Portillo, Craig Hadox

 

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Ken Dunlap
Parts Manager
Mercedes-Benz Certified

 
 


 


Jimmy Besser
Shop Foreman
Mercedes-Benz Master Certified

 

Born and raised in Redwood City, California, Jimmy has been with Mercedes-Benz since 1982, and Mercedes-Benz of Pleasanton since 1987. During his off time, Jimmy enjoys jet skiing and boating.
Interesting Fact: Jimmy owns a ranch and supports his daughters in Equestrian Competitions.



Rick Cirina
Service Advisor
Mercedes-Benz Master Certified

Rick has been in the automobile business since 1970, which began with Daimler-Benz of North America at Mercedes-Benz of Manhattan. During his career with Mercedes-Benz, he was a Service Manager for 20 years with three different dealers in the Bay Area, and received an Outstanding Service Manager of the Year Award in 1989.
Interesting Fact: Rick is currently attending school on weekends at the California State University of East Bay.



Lance Nunes
Service Advisor


Mike Pearce
Service Advisor
Mercedes-Benz Star Certified

A Northern California Native, Mike has been in the automotive industry since 1983, working for multiple high-line dealerships as well as Mercedes-Benz, where he served as a Service Manager from 1993 to 1999.

Interesting Fact: Mike is a food and wine connoisseur 

 


Julia Flynn
Service Advisor
Mercedes-Benz Master Certified


Born and raised in San Jose, California, Julia went on to attend the California State University of Fresno, where she earned a Bachelor’s of Arts Degree in Business. While attending college, she started work at Mercedes-Benz of Fresno as a cashier and receptionist in 2001. After earning her degree, Julia joined Mercedes-Benz of Pleasanton, and worked her way up to become a Service Advisor.
 

Interesting Fact: Julia was a tap and jazz dancer for 15 years



Kevin Yusba
Dispatch / Service Advisor


 

 

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